FAQ

Use the vehicle search (make, model and year) on the home page or in the catalog: you will only see parts that fit your car. Each product page has the full fitment table with engine, years and notes.

If in doubt, write to us with the «Ask about this part» button: give us the year, model, engine and VIN and we'll confirm.

Type in the search box the way you would say it at the counter: «amortiguador delantero izquierdo para nissan sentra 2015» or «terminales para mi civic 2010». The store understands make, model, year, part type, position and side. You can also type the part number (SKU) as it is, or use the vehicle search (make, model and year) on the home page.

We accept credit or debit card, Mercado Pago and bank transfer (SPEI). Your card can be processed directly by Banamex or Mercado Pago, your choice; your card never goes through our server.

Shipping is calculated in the cart from the weight and size of the parts. Estimated delivery in 2 business days anywhere in Mexico. When your order ships we will email you the tracking number, and you can follow it from «My account» or in «Track order».

Yes. Choose «Store pickup» at checkout; it is free. We will email you when it is ready.

Some parts are quoted on request. Press «Request a quote» on the product page, tell us how many you need and we'll reply with price and delivery time.

All parts carry the manufacturer's warranty against manufacturing defects. See the «Warranty and returns» page for time limits and conditions.

Yes, within the period stated in «Warranty and returns», as long as the part is uninstalled, in its original packaging and with proof of purchase.

Yes. At checkout, write your RFC, company name, tax regime and CFDI use in the order notes, or send them to us as a message from «My account».

From the «Contact» page or the «Ask about this part» button on any product. Replies arrive in your email and, if you have an account, also in the «Messages» section of «My account».